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Your Questions Answered
Welcome to our question and answer page. Here you will find answers to the most commonly asked questions about Lactose Intolerance and Lactofree. If you don’t find the answer to your question here, please submit your query by visiting the Contact Us page, and we will get back to you as soon as possible.
Top Questions
What are the typical symptoms of lactose intolerance?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
The most common symptoms include nausea, diarrhoea, abdominal pain, bloating and flatulence. These symptoms usually present themselves between 30 minutes to 2 hours after ingesting lactose. The severity of symptoms… Read more
Does medication contain lactose?
Posted on 22/10/2009
Question answered by Noel Wickes, Pharmacist
The amount of lactose in medicines is so minor that it shouldn't cause any symptoms but if the individual has a severe intolerance, in some cases (like generic medicines) there… Read more
Can Lactofree milk be frozen?
Posted on 29/01/2010
Question answered by Chris Storey, Lactofree Consumer Relations
Yes, you can freeze Lactofree milk and it will not change the properties of the milk. However, I would recommend that you put the milk into a sturdier container as… Read more
Is Lactofree suitable for vegetarians?
Posted on 25/03/2009
Question answered by Chris Storey, Lactofree Consumer Relations
The Lactofree semi-hard cheese is the only product in our range which is not suitable for vegetarians as it contains animal rennet, however our Lactofree soft white cheese, Semi-Skimmed and… Read more
Are Lactofree products pasteurised and suitable to consume if pregnant?
Posted on 22/07/2009
Question answered by Chris Storey, Lactofree Consumer Relations
All of our products are made with pasteurised milk and are therefore safe to eat and drink if you are pregnant. Read more
Is there a connection between lactose intolerance and behaviour in children?
Posted on 13/08/2009
Question answered by Dr Adam Fox, Consultant & Honorary Senior Lecturer in Paediatric Allergy
The link between allergies, intolerance and behavioural change is still very debatable. Whilst the hard scientific evidence is still lacking, it’s an area we are really interested in. The Lactofree… Read more
Does Lactofree contain gluten?
Posted on 10/06/2009
Question answered by Chris Storey, Lactofree Consumer Relations
No, all of our products are gluten free and therefore suitable for people with coeliac disease or a wheat allergy. Read more
Are Lactofree products stocked abroad or am I able to take the products on holiday with me?
Posted on 22/07/2009
Question answered by Chris Storey, Lactofree Consumer Relations
Unfortunately we do not export Lactofree products abroad. You do have the option of taking our long-life milk products with you. Before you consider this option, you will need to… Read more
What's the difference between lactose intolerance and cows' milk allergy?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
When someone has a cows' milk allergy their immune system has an abnormal reaction to milk proteins, which can be life-threatening, whereas an intolerance to lactose is not life threatening… Read more
I get stomach cramps, bloating and nausea after drinking milk - could I be lactose intolerant?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
These symptoms sound like you could be lactose intolerant. The most common symptoms include nausea, abdominal pain, bloating and flatulence and usually present themselves between 30 minutes to 2 hours… Read more
What should I do when I know I've triggered a reaction to lactose?
Posted on 28/11/2008
Question answered by Sian Porter, Lactofree Nutritionist
When you have triggered a reaction, it’s a good idea to keep a food diary so you have a record of what you have eaten and can therefore avoid triggering… Read more
My baby gets chronic constipation from formula and can't tolerate my breast milk either, is Lactofree suitable for babies?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
Breast milk is the best form of nutrition for your baby for the first twelve months. If your baby is having problems tolerating both breast milk and formula, it is… Read more
Are headaches a symptom of lactose intolerance?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
Headaches can be a symptom of lactose intolerance. The most common symptoms present themselves in the gut, but headaches along with poor skin and fatigue can indicate lactose intolerance. Read more
Does Lactofree contain as much calcium as ordinary milk?
Posted on 28/11/2008
Question answered by Sian Porter, Lactofree Nutritionist
Yes, Lactofree has exactly the same calcium levels as ordinary milk and is therefore a good source of calcium. Remember that Lactofree is regular cows' milk, simply with the lactose… Read more
Can I use Lactofree in cooking?
Posted on 24/03/2009
Question answered by Chris Storey, Lactofree Consumer Relations
As Lactofree is made from regular cow's milk, just without the lactose, all of our products can be used in exactly the same way as you would use normal dairy… Read more
What products are currently in the Lactofree range?
Posted on 24/03/2009
Question answered by Chris Storey, Lactofree Consumer Relations
Our current product range includes: Lactofree Chilled Whole (1 litre) Lactofree Long Life Whole (1 litre) Lactofree Chilled Semi-Skimmed (1 litre) Lactofree Long Life Semi-Skimmed (1 litre) Lactofree Strawberry and… Read more
I'm worried that reducing my lactose intake will also reduce my calcium levels?
Posted on 28/11/2008
Question answered by Lactofree Team
Living lactose free or within your lactose tolerance level can help you to control the symptoms of lactose intolerance, stopping you from feeling restricted by what you can eat. But… Read more
Is acne or a swollen face a symptom of lactose intolerance?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
There is no link between lactose intolerance and acne or a swollen face. However it is possible that these symptoms are related to cows' milk allergy. You should therefore consult… Read more
Why can't I find Lactofree products in my supermarket?
Posted on 24/03/2009
Question answered by Chris Storey, Lactofree Consumer Relations
Unfortunately, we have very little control on where and when our products are stocked but we are working very hard - with the help of the Lactofree community and the… Read more
Can increased mucus production and sinusitis be symptoms of lactose intolerance?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
There have been a number of reports linking lactose intolerance with sinusitis, and a reduced lactose intake can help some people. However, some people are intolerant to the protein in… Read more
Do you know of a weight loss plan for someone with lactose intolerance?
Posted on 28/11/2008
Question answered by Sian Porter, Lactofree
If you are lactose intolerant and trying to lose weight, the same advice applies: exercise regularly and eat a healthy balanced diet, just without the lactose. Read more
Does Lactofree contain less sugar than ordinary milk?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
Lactofree contains slightly less sugar and all of the valuable nutrients of regular cows' milk, just without the lactose. Read more
Do you have Lactofree butter, cream or chocolate?
Posted on 24/03/2009
Question answered by Chris Storey, Lactofree Consumer Relations
We continue to welcome and consider all suggestions of product development from the community, in order to make it even easier for you to live lactose free, but our current… Read more
I have a yeast intolerance, can I still have Lactofree?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
An intolerance to yeast should not cause problems when consuming Lactofree. However, when anyone has an intolerance it is sensible to approach new foods with caution and to consult your… Read more
Can children grow out of lactose intolerance?
Posted on 28/11/2008
Question answered by Dr Trish MacNair
It is possible for children to grow out of lactose intolerance but most children who are intolerant to lactose are intolerant for life. Children grow out of their intolerance if… Read more
Is Lactofree suitable for people who suffer from Galactosaemia?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
Galactosaemia can be a dangerous condition that involves the inability to break down galactose, found in milk. As Lactofree is cows' milk, simply with the lactose removed, it is not… Read more
Is lactose intolerance a permanent condition?
Posted on 28/11/2008
Question answered by Dr Mayberry, Consultant Physician and Professor in Gastroenterology
Lactose intolerance can be either a temporary or permanent condition. There are three ways lactose intolerance can occur: 1. A baby can be born without enough lactase to even digest… Read more
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